Refund policy

Refund and Cancellation Policy

We want you to be satisfied with your purchase. Please review our policy below.

1. Returns
Customers may return products within 7 days of delivery, provided the item is unused, in its original packaging, and in the same condition as received.

2. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–10 business days.

3. Non-Refundable Items
Certain items may not be eligible for return due to hygiene or custom manufacturing reasons.

4. Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Cancellations
Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours with proof (photos) so we can resolve the issue.

7. Contact Us
For any returns or refund queries, please contact us via our website or email.